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Data Management Policy

Data Type Retention Period Legal Basis Notes
Reservation info (name, contact, date/time)Deleted after purpose fulfilledPersonal Information Protection ActPersonal data should be deleted promptly after reservation is completed
Payment receipts / sales slips7 yearsCorporation Tax ActMandatory retention as sales-related records
Receipts / vouchers7 yearsCorporation Tax Act-
Customer card (treatment history, etc.)Period with explicit consentPersonal Information Protection ActConsent for handling personal information required
Customer chart (treatments, chemicals, allergies)Period with explicit consentPersonal Information Protection ActCharts have quasi-medical nature and require careful management
Health / allergy informationStrictly managed as sensitive personal dataPersonal Information Protection ActRequires especially strict handling as sensitive personal data

Practical Points

  • Retaining customer data longer than necessary after a reservation may itself violate the law.
  • Tax-related records (sales evidence) and customer personal data must be managed separately.
  • Customer charts have a quasi-medical nature and require more careful management.
  • Health-related information such as drug allergies is classified as sensitive personal data and requires stricter handling.
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